Saturday, May 22, 2010

My Nokia E71 died on me


Nokia E71

My Nokia E71 died on me today.

I had this auto restart problem for some days with my Nokia E71. When I used to received a call and while the phone was ringing and before I could pickup the phone the phone would shutdown and restart again. This was not happening with all the calls but I would say it happened to 50% of the calls. It was annoying for me and for people who were trying to calling me.

I concluded that there must be a problem with one of the apps I had installed on the Nokia E71. Therefore I deleted some of the suspicious apps. But no luck the problem continued. Then I decided that I would reformat the Nokia E71 and also update the firmware.

This morning I went for a walk and usually I listen to podcasts while walking. I listened to the latest episode of “No Agenda” (I would recommend this podcast to everyone as a lot of conspiracy theories about all the news). I had charged the phone last night and I was able to listen to the whole podcast (about 90 minutes). In the morning I also made some calls and received calls on my Nokia E71.

I went to the office and realized that my phone had shut down. I thought the battery might have drained and plugged the Nokia E71 to the charger and lo behold the phone restarted! Then I got a call and I answered the phone while plugged into the charger (I know you should not do that but….). After the call the phone died. I plugged the charger again but the Nokia E71 refused to start.

I thought the charger had gone bad and bought a new Nokia charger and plugged the phone to the charger. Again nothing happened. When I press the start button at the top of the phone the backlights do come on but the Nokia E71 does not boot up.

My phone is about 18 months old. I wanted to know

  • if any of you have had similar problems (phone restarts while receiving a call)
  • when the battery had lived its recharge cycles do the backlights switch on?
  • If you have had to replace the battery how long (or charging cycles) did the battery last?

I will keep you posted on the developments.

Once the phone starts working I will hopefully start to post more on the E71 blog.

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